Posted (03/11/2025) | Portland, OR
Mortgage Express is a dynamic and growing financial institution dedicated to providing exceptional mortgage solutions to our clients. We are currently seeking a motivated and detail-oriented individual to join our team as a Processor. The successful candidate will play a crucial role in the loan process, ensuring a smooth and positive experience for our borrowers from application to closing.
Document Verification: Verify accuracy and completeness of mortgage loan documents, including income statements, credit reports, employment verification, and other financial information.
Ensure that all required documentation adheres to regulatory and organizational guidelines.
LOS Software Utilization: Utilize Loan Origination System (LOS) software to input and manage loan application data.
Monitor and update loan statuses within the system to reflect current processing stages.
Communication: Maintain effective communication with loan officers, underwriters, and other relevant stakeholders.
Collaborate with loan officers to address any missing or incomplete information and provide updates on loan status.
Email Correspondence: Respond to emails promptly and professionally, addressing inquiries from borrowers, loan officers, and other involved parties.Use email communication to convey important updates and gather necessary information.
Organizational Skills: Demonstrate strong organizational skills to manage multiple loan files concurrently.
Establish and maintain an organized system for tracking and documenting all stages of the mortgage loan process.
Compliance Adherence: Ensure compliance with industry regulations and internal policies throughout the mortgage processing workflow.
Stay updated on changes in mortgage industry regulations and guidelines.
Customer Service: Provide excellent customer service by addressing borrower inquiries and concerns professionally and promptly. Communicate with borrowers to gather additional information and clarify any discrepancies in documentation.
Problem Resolution: Identify and address any issues or discrepancies in loan applications promptly.
Collaborate with underwriters and other teams to resolve challenges and facilitate the smooth processing of mortgage loans.
Team Collaboration: Work collaboratively with other members of the mortgage processing team to streamline workflows and improve overall efficiency. Participate in team meetings and training sessions to stay informed about updates and best practices.
Deadline Management: Adhere to established timelines and deadlines for loan processing. Prioritize tasks to ensure timely completion and closing of mortgage loans.
- Highschool Diploma or equivalent.
- 5 years proven experience in mortgage loan processing.
- Works with strong sence of urgency and responsiveness
- Knowledge of mortgage industry regulations and compliance.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Proficient in the use of Loan Origination System (LOS) software.
- Proficiency with data entry, PDF software programs, Microsfot Word, and Excel Required.
- Physical: many aspects of this position require being sedentary (sitting at a desk or at a computer), frequent use of computer, keyboard, mouse, and other devices.
- Competitive salary
- Health, dental, and vision insurance
- 401K with company match
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