SKIP TO MAIN CONTENT
Mortgage Express
  • About Us
    • Contact Us
      • FAQs and Instructions
  • Loan Professionals
    • Adam Moshofsky
    • Addison Nett
    • Allan Mohr
    • Amber Hardin
    • Ashley Nateras
    • Barbara Alway
    • Benito Garcia
    • Brad Tawzer
    • Brandon DeShaw
    • Brenda Tinjum
    • Brent Palmer
    • Bri Lindley
    • Brian Martin
    • Carissa Webber
    • Casey Carpenter
    • Cristal Sanguino
    • Curt VanderZanden
    • Dale DeShaw
    • Dave Kleinman
    • Dick Martin
    • Ed Mann
    • Gavenn Saftich
    • Gavin Hamilton
    • Jason Martinez
    • Jeannine Downey
    • Jennifer Barton
    • Jennifer ODell
    • Jesus Torres
    • Jim Palazzolo
    • John Vallejos
    • John VanderZanden
    • Jonathan Garcia
    • Jonelle Knipe
    • Jordan McNack
    • Karin Hammer
    • Kathleen Guske
    • Katie Walsh
    • Keri Lindstrom
    • Lauren Kinser
    • Laurie Hansen
    • Leslie Everts
    • Lori Stiehr
    • Mario Lopez
    • Mark Ruhl
    • Matt Mercer
    • Michele Friesen
    • Mikal Mele
    • Mindy Cardinal
    • Natalie James
    • Nate Stoller
    • Petra St John
    • Renae Loeb
    • Rick Valdez
    • Ricki Pritchett
    • Sandy Morrison
    • Sheila Longoria
    • Sherri Meck
    • Starr Don
    • Steve Marston
    • Tami McAra
    • Tammi Lindley
    • Tammy Wittren
    • Tera Davis
    • Tim Wright
    • Todd Hing
    • Tom Hestmark
  • OUR COMMUNITIES
    • Bend
    • Clackamas
    • Corvallis
    • Eugene
    • Hermiston
    • Klamath Falls
    • McMinnville
    • Medford
    • Portland
    • Vancouver
    • Walla Walla
    • West Linn
  • Loan Programs
    • Conforming Mortgage Loans
    • FHA Mortgage Loans
    • Jumbo Mortgage Loans
    • USDA Loans
    • VA Mortgage Loans
  • Calculators
    • Payment Amortization
    • Rent vs Own
    • Annual Percentage Rate
    • Debt Consolidation
    • Prepayment Savings
    • Early Payoff
    • Refinance Break Even
    • Tax Savings
  • Blog
    • Managing Your Home Equity
    • Spring Home Prep
    • Moving To A New State
    • Achieve Your 2025 Goals
    • Understanding Home Loans
    • Hosting Thanksgiving
    • Fall Into Home Prep
  • Careers
  • Login
  • Log In

 Borrower Portal FAQs and Instructions


What can we help you with?

(Click or Tap on any of the items below for more information!)

  • "No Loans in Progress" or "This loan has already been assigned" message

  • Creating a new loan application

  • Filling out your loan application

  • Creating a new account for a loan already in progress

  • Uploading documents

  • How do I eSign my documents?

  • I forgot my User ID or I'm not sure if I have an account. How do I find it?

  • How do I reset my password?

  • Error message "Action needed before we can load the page!" on Apple devices?

  • Error message "Page Expired" or "Our site uses cookies"?

  • After I log on to the portal its asking for an authentication or authorization code. What is my auth code?

  • My portal just says “Hello, (My Name)!” and does not show anything for my loan?

  • I have more than one loan with Mortgage Express, do I need multiple portal accounts?


  • Company State Licenses
  • Privacy Policy
  • Privacy Notice

NMLS COMPANY ID: 40831    |     EQUAL HOUSING OPPORTUNITY LENDER

Not a commitment to lock or lend.  Terms and conditions apply.  Not all applicants will qualify.  Licensed in OR/WA/CA/AZ/ID/UT with licensing in California by the Department of Financial Protection and Innovation (DFPI) under the Residential Mortgage Act.  Questions and concerns may be directed to our Corporate Office or customerservice@mtgxps.com.  Visit www.nmlsconsumeraccess.org for more information.

Copyright Mortgage Express, LLC. 1999 - 2021

NMLS COMPANY ID: 40831    |     EQUAL HOUSING OPPORTUNITY LENDER

Not a commitment to lock or lend.  Terms and conditions apply.  Not all applicants will qualify.  Licensed in OR/WA/CA/AZ/ID/UT with licensing in California by the Department of Financial Protection and Innovation (DFPI) under the Residential Mortgage Act.  Questions and concerns may be directed to our Corporate Office or customerservice@mtgxps.com.  Visit www.nmlsconsumeraccess.org for more information.