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Mortgage Express
  • About Us
    • Contact Us
      • FAQs and Instructions
  • Loan Professionals
    • Adam Moshofsky
    • Allan Mohr
    • Ashley Nateras
    • Barbara Alway
    • Benito Garcia
    • Brad Tawzer
    • Brandon DeShaw
    • Brenda Tinjum
    • Brent Palmer
    • Bri Lindley
    • Brian Martin
    • Carissa Webber
    • Casey Carpenter
    • Cristal Sanguino
    • Curt VanderZanden
    • Dale DeShaw
    • Dave Kleinman
    • Dick Martin
    • Ed Mann
    • Gavin Hamilton
    • Jason Martinez
    • Jeannine Downey
    • Jennifer Barton
    • Jennifer ODell
    • Jesus Torres
    • Jim Palazzolo
    • John Vallejos
    • John VanderZanden
    • Jonathan Garcia
    • Jonelle Knipe
    • Jordan McNack
    • Karin Hammer
    • Kathleen Guske
    • Katie Walsh
    • Keri Lindstrom
    • Lauren Kinser
    • Laurie Hansen
    • Leslie Everts
    • Lori Stiehr
    • Luke Ness
    • Mario Lopez
    • Mark Ruhl
    • Matt Mercer
    • Michele Friesen
    • Mikal Mele
    • Mindy Cardinal
    • Natalie James
    • Nate Stoller
    • Petra St John
    • Ranae Loeb
    • Rick Valdez
    • Sandy Morrison
    • Sheila Longoria
    • Sherri Meck
    • Starr Don
    • Steve Marston
    • Tami McAra
    • Tammi Lindley
    • Tammy Wittren
    • Tera Davis
    • Tim Wright
    • Todd Hing
    • Tom Hestmark
    • Yaqui Escalante
  • OUR COMMUNITIES
    • Bend
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  • Loan Programs
    • Conforming Home Loans
    • FHA Home Loans
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    • Jumbo Home Loans
    • USDA Loans
    • VA Home Loans
  • Calculators
    • Payment Amortization
    • Rent vs Own
    • Annual Percentage Rate
    • Debt Consolidation
    • Prepayment Savings
    • Early Payoff
    • Refinance Break Even
    • Tax Savings
  • Blog
    • Becoming an Investor
    • ITIN Loans Explained
    • Rise Of The Buyers Market
    • Summer Home Prep
    • Managing Your Home Equity
    • Spring Home Prep
    • Moving To A New State
    • Achieve Your 2025 Goals
    • Understanding Home Loans
    • Hosting Thanksgiving
    • Fall Into Home Prep
  • Careers
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 Borrower Portal FAQs and Instructions


What can we help you with?

(Click or Tap on any of the items below for more information!)

  • "No Loans in Progress" or "This loan has already been assigned" message

  • Creating a new loan application

  • Filling out your loan application

  • Creating a new account for a loan already in progress

  • Uploading documents

  • How do I eSign my documents?

  • I forgot my User ID or I'm not sure if I have an account. How do I find it?

  • How do I reset my password?

  • Error message "Action needed before we can load the page!" on Apple devices?

  • Error message "Page Expired" or "Our site uses cookies"?

  • After I log on to the portal its asking for an authentication or authorization code. What is my auth code?

  • My portal just says “Hello, (My Name)!” and does not show anything for my loan?

  • I have more than one loan with Mortgage Express, do I need multiple portal accounts?


  • Company State Licenses
  • Privacy Policy
  • Privacy Notice

NMLS COMPANY ID: 40831    |     EQUAL HOUSING OPPORTUNITY LENDER

Licensed in OR, ID, WA, UT, CA, and AZ. Licensed in CA by the Department of Financial Protection and Innovation (DFPI) under the Residential Mortgage Act and in AZ under Mortgage Bankers License BK-1027601. This is not a commitment to lend. Loan products and amounts vary by location and are subject to credit and property approval per agency and investor guidelines. Rates, terms, and programs are subject to change without notice. Some loan products may be offered through lender partners of Mortgage Express, LLC. Additional restrictions may apply. For inquiries, contact us at customerservice@mtgxps.com or 15115 SW Sequoia Parkway, Suite 100, Portland, OR 97224. NMLS Consumer Access 

 

Copyright Mortgage Express, LLC. 1999 - 2025

NMLS COMPANY ID: 40831    |     EQUAL HOUSING OPPORTUNITY LENDER

Licensed in OR, ID, WA, UT, CA, and AZ. Licensed in CA by the Department of Financial Protection and Innovation (DFPI) under the Residential Mortgage Act and in AZ under Mortgage Bankers License BK-1027601. This is not a commitment to lend. Loan products and amounts vary by location and are subject to credit and property approval per agency and investor guidelines. Rates, terms, and programs are subject to change without notice. Some loan products may be offered through lender partners of Mortgage Express, LLC. Additional restrictions may apply. For inquiries, contact us at customerservice@mtgxps.com or 15115 SW Sequoia Parkway, Suite 100, Portland, OR 97224. NMLS Consumer Access